What is the role of the Florida Board of Funeral, Cemetery, and Consumer Services?

The Florida Board of Funeral, Cemetery, and Consumer Services plays a critical role in ensuring that funeral homes and cemeteries operate within the parameters of state laws and regulations. This board is responsible for overseeing the licensing and regulation of funeral directors and establishments, as well as cemeteries, which includes enforcing compliance with state laws designed to protect consumers in these industries.

Regulating funeral homes and cemeteries encompasses various responsibilities, such as investigating complaints, establishing guidelines for ethical practices, and ensuring that facilities maintain appropriate standards of care and service. This oversight helps to foster consumer confidence and guarantees that families receive dignified and respectful treatment during their times of loss.

While selling cemetery plots and providing counseling to bereaved families are important aspects of the funeral industry, those activities are typically performed by funeral homes and cemetery operators, not by the Florida Board itself. Similarly, while training for funeral directors is essential for their professional development, the board's primary focus is on regulation rather than direct training. Thus, the board's regulatory role is paramount within the context of Florida's funeral and cemetery services.