What must a preneed licensee fully disclose to the public regarding their services?

A preneed licensee is required to fully disclose all regulatory offered services and merchandise to the public as a means of ensuring transparency and protecting consumers. This obligation helps potential clients understand the full scope of services provided, including the types of funeral arrangements, burial options, and other related merchandise that may be available.

Providing a comprehensive list of services and merchandise allows consumers to make informed decisions based on their needs and preferences. It is particularly important in the context of preneed arrangements, as individuals are locking in services and prices that will apply in the future, making clear disclosure critical for avoiding misunderstandings and ensuring satisfaction with the arrangements made.

While details about state certification, discounts, and business history may be informative, they do not encompass the essential requirement to disclose the specific services and merchandise offered, which is crucial for protecting consumers in the preneed market.