What should funeral homes ensure regarding their pricing policies?

Funeral homes are required to provide written disclosures of their pricing policies to ensure transparency and protect consumer rights. This requirement is primarily established by the Federal Trade Commission (FTC) under the Funeral Rule, which mandates that funeral providers give consumers a detailed list of prices for the various services and merchandise offered. By providing written disclosures, funeral homes enable families to make informed decisions without feeling rushed or pressured, allowing them to compare prices and services effectively.

This practice helps to foster trust between the funeral provider and the consumer, as transparency in pricing is crucial during what can be a very difficult time for grieving families. Written disclosures also help to prevent misunderstandings about costs associated with funerals, which can vary significantly depending on the services selected. Providing this information upfront is essential for compliance with state and federal regulations regarding fair trade practices.