Who must the funeral director notify upon the completion of a preneed to at-need contract?

The correct answer highlights the importance of communication in the preneed arrangements. Upon the completion of a preneed to at-need contract, it is essential for the funeral director to notify the purchaser in writing. This notification serves multiple purposes: it ensures that the purchaser is fully aware of the transition from the preneed contract to the actual at-need service, reaffirming the commitment made during the initial arrangements and providing clarity about the details and services that will be rendered at the time of need.

This written notification also functions as a form of documentation that can be critical for both the purchaser's records and the funeral home’s operational processes. It reinforces the professional duties of the funeral director to keep all parties informed, thereby promoting transparency and trust in the funeral service process.

Communicating with the state regulatory board, local funeral associations, or the cemetery company may be necessary under different circumstances or for compliance with other regulatory requirements, but the primary obligation in the context of preneed conversions is to the individual who made the purchase.